Client’s Bill of Rights

Next Level clients have the right to:

A copy of contractor’s insurance, registration and/or licensing upon request

A clear, coherent, and detailed contract

3D renderings of your project when applicable

An up-front, clear, and equitable payment schedule

A realistic and workable timetable

A continuous company effort from beginning to end

Courtesy and competence from all agents of the company

Respect for their property

A clean and organized worksite

All applicable work being permitted and inspected as required by law

Attention to safety and security

Interior dust protection

Daily communications with regular project updates

Accessibility

Accountability

Prompt response

Honesty and integrity

Expect expertise and excellence in all trades

No extra charges without signed, prior agreement with client

2 year warranty on workmanship

Prompt warranty resolution

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